Privacy Policy

Protecting the privacy of your information, and the personal information of your child, is important to us. We are committed to processing personal information honestly, ethically, with integrity, and always consistent with applicable laws and our privacy commitments.

The way we do this is explained in our Privacy Policy

PAIA Manual

The Promotion of Access to Information Act (PAIA) of 2000 gives effect to the provisions of Section 32 of the Constitution. This section provides to everyone the right to have access to information held by another person and that is required for the exercise or protection of any rights.

The Online School’s PAIA Manual is published in terms of Section 51 of PAIA. It summarises the types of information records held by the Online School, and it explains how to request access to information records. 

The Online School PAIA Manual may be downloaded here.  

To request access to an information record, Form 2 should be completed and submitted to A copy of Form 2 may be found as an annexure in the PAIA Manual.

The Information Regulator has published a Guide on how to use PAIA. The Information Regulator Guide may be downloaded here.

Enquiries or complaints

If you wish to make an enquiry or to lay a complaint, related to the privacy of your information or concerning any related matter, please do so by sending an email to: